Refund policy

If you change your mind about your flower purchase, please inform us by Email before 9 am on the selected delivery day and we will be more than happy to refund your entire purchase. We cannot refund orders for change of mind once the flowers are out for delivery.

Please note, same-day orders are not within scope of refund.

Please ensure delivery address details are correct as we cannot refund orders if you have provided incorrect delivery details. We can re-deliver the order to the recipient the next day, subject to a re-delivery fee starting from $10 based on the delivery distance.

Please note that photos displayed online are for reference only and represent the general style, theme, and colour palette of the arrangements. Due to the seasonal nature of flowers it is expected that the product delivered will have variations.

If you are unhappy with your bouquet please contact hello@bloomieflowerstudio.com.au and we will endeavor to rectify the issue.